1 General Terms
tb99 is an online gaming and betting platform that provides slot games, live casino, cricket betting, and other gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between tb99 ("we", "our", "platform") and the user ("you", "member", "player").
It is entirely the user's responsibility to read and understand these terms in full. If you have any questions about any section, please contact our 24/7 live chat support.
The terms and conditions of tb99 may change at any time. Continuing to use the website after any changes means you have accepted the updated terms. It is the user's responsibility to visit this page regularly to stay informed of the latest terms.
2 Account Registration and Management
To participate on tb99, you must create a valid account. You are required to provide accurate and truthful information during the registration process.
2.1 Registration Requirements
- Each user may create only one account. Creating multiple accounts is strictly prohibited.
- The name, date of birth, and contact details provided at registration must be accurate.
- It is entirely the user's responsibility to keep their account password confidential.
- Allowing a third party to use or transferring your account is prohibited.
2.2 Identity Verification (KYC)
tb99 reserves the right to verify identity at any time if needed. You may be asked to submit a government-issued ID such as a national identity card or passport before a withdrawal is processed. Failure to provide the required information may result in temporary account suspension or a delay in withdrawals.
3 Age Limit and Eligibility
The minimum age to participate on tb99 is 21 years. This platform is intended only for those aged 21 or above. By registering, you confirm that you are at least 21 years of age.
The following individuals may not create an account or game on tb99:
- Any person under the age of 21.
- Those who have voluntarily enrolled in tb99's self-exclusion program.
- Those whose accounts were previously terminated due to rule violations.
- Individuals for whom online gaming is legally prohibited.
4 Deposit and Withdrawal Policy
4.1 Deposit Terms
The minimum deposit amount on tb99 is ৳300. We accept deposits via bKash, Nagad, Rocket, and Upay. All deposits must be made from the registered user's own payment account.
- Using third-party payment methods is strictly prohibited.
- If a deposit amount is not correctly reflected in your account, contact support immediately.
- Deposits from suspicious or unauthorized sources will not be accepted.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. The following conditions must be met at the time of withdrawal:
- Account identity verification must be completed.
- Withdrawals must be made through the same method used for the deposit (bKash, Nagad, Rocket, or Upay).
- Withdrawals may be restricted if the wagering requirements on a bonus have not been met.
- Withdrawals may be reviewed in cases of unusual or suspicious gaming patterns.
5 Bonuses and Promotional Offers
tb99 offers various types of bonuses and promotional offers. Each bonus has its own terms and conditions, and users must read them carefully.
5.1 Welcome Bonus
New members will receive a 200% bonus on their first deposit, up to ৳15,000. A 10x wagering requirement applies to this bonus. This means you must wager ten times the total bonus amount before it can be withdrawn.
5.2 General Rules for Using Bonuses
- A player may participate in a promotion only once, unless otherwise specified.
- Bonuses cannot be transferred from one account to another.
- If an attempt is made to claim bonuses from multiple accounts, all associated accounts will be terminated.
- tb99 reserves the right to cancel a bonus in cases of unusual betting patterns or bonus abuse.
- If a withdrawal is made before the wagering requirements are met, the bonus balance will be deducted.
6 Betting and Gaming Rules
All gaming activities on tb99 are governed by the following rules:
6.1 Fair Play Policy
tb99 is committed to ensuring fair play. Any form of fraudulent activity, use of unauthorized software, or attempts to exploit the system are strictly prohibited.
- The use of automated betting software or bots is completely prohibited.
- Any attempt to manipulate or influence game results will result in account termination.
- Secretly colluding with other players during a game is prohibited.
6.2 Technical Errors
If incorrect results are displayed due to a technical error, tb99 reserves the right to void the bet and refund the staked amount. tb99 is not obligated to pay out winnings that result from a technical error.
7 VIP Program
tb99's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. A weekly cashback benefit is provided at each tier:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.4% weekly cashback.
- Gold: Up to 0.6% weekly cashback.
- Platinum: Up to 0.8% weekly cashback.
Advancement to a higher VIP tier depends on active participation and regular engagement with the platform. tb99 reserves the right to change the terms of the VIP program at any time.
8 Account Suspension and Termination
tb99 may temporarily suspend or permanently terminate any account in the following circumstances:
- Violation of any section of these terms and conditions.
- Providing false or incomplete registration information.
- Fraudulent activity or use of unauthorized software.
- Operating multiple accounts.
- Suspicion of money laundering or illegal activity.
- Failure or refusal to complete identity verification.
In the event of account termination, the bonus balance may be forfeited. The decision regarding any legitimate balance is at tb99's discretion.
9 Limitation of Liability
tb99 accepts no liability for the following:
- Disruption to a bet or gaming session due to internet disconnection or technical issues.
- Unauthorized access resulting from the user storing their password or account details insecurely.
- Loss caused by errors or delays from third-party service providers.
- Temporary inability to access the platform due to technical reasons or server maintenance.
Under no circumstances will tb99 accept liability for direct or indirect losses in excess of the user's actual deposited amount.
10 Dispute Resolution
In the event of a dispute or complaint, the user must first contact our customer service team.
10.1 Dispute Submission Process
- Submit your complaint via live chat or email.
- Include a detailed description of the complaint, information about the relevant game or transaction, and any applicable screenshots.
- Our team will investigate the complaint as quickly as possible after receiving it and take the necessary action.
The decision of tb99 is final and binding. In disputes relating to game results, server log data will be considered the definitive evidence.
11 Privacy and Data Protection
tb99 is committed to protecting users' personal information. We use SSL encryption technology to keep your data secure. To read our full privacy policy, visit the Privacy Policy page.
Personal information provided at registration is used solely for account management, identity verification, and service improvement. Your information is not disclosed to third parties except where required by law.
12 Changes and Amendments
tb99 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, an effort will be made to notify users via email or a notification on the platform.
Continuing to use the platform after any amendments means you have accepted the updated terms. Visit this page regularly to stay informed of the latest terms.